| Using data collected from 130 supervisors of the Los Angeles County, Department of Children and Family Services, this study examined the impact of training on caseworker performance and retention, and whether or not training has a significant impact on how a caseworker performs and whether or not training impacts the caseworker's retention. Results indicated that line staff caseload/workload size and supportive supervision were considered to have more of an impact on performance and retention than training. Sample narrative comments from the participating supervisors are included, along with implications for social work policy and practice. Recommendations for future research are discussed. |
