| The existing design of the airport luggage cart, which is intended to help travelers carry multiples pieces of luggage, has some issues. Also, the travelers sometimes are challenged to get information or to communicate with the workers at the airports especially when people travel outside of their mother country. These issues show that the airport needs a new luggage cart that is designed under the aspect of Universal Design. Therefore, this study proposed a new luggage cart design and the possibility of it to provide better service for all.;Keywords: Airport, Luggage, Communication, Information, Universal Design, Luggage cart. |
