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Research On Satisfaction Of Family Hotel Based On Push-Pull Theory

Posted on:2020-12-08Degree:MasterType:Thesis
Country:ChinaCandidate:R J YeFull Text:PDF
GTID:2439330620452869Subject:Tourism management
Abstract/Summary:PDF Full Text Request
This paper studies the satisfaction of the homestay based on push-pull theory,and studies the influence of external motivation factors and motivation of tourists on the tourism motivation of tourists.And the introduction of quality of service as an intermediary factor for verification.Research is conducted through literature studies,field interviews,questionnaire surveys,and theoretical analysis methods.Through the structural equations,we find the influence of the tourist pusher,the puller,and the quality of service on the satisfaction of the tourists after staying at the hotel.Studies have shown that the motivation of visitors can influence the satisfaction of residents through the quality of service.The survey results show that the driver is a guest who increases the experience and emotional adjustment,which has a significant impact on the reliability and empathy of the hotel service,and ultimately affects the overall satisfaction.
Keywords/Search Tags:Family Hotel, Push-Pull Theory, Service Quality, Satisfaction
PDF Full Text Request
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