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Research On The Optimization Of Performance Management Of Tellers In Guangdong Branch Of Bank A

Posted on:2021-04-13Degree:MasterType:Thesis
Country:ChinaCandidate:Y Y ZhengFull Text:PDF
GTID:2439330611494680Subject:Business Administration
Abstract/Summary:PDF Full Text Request
The development of financial system in our country and even in the world is a problem that has been concerned by many scholars in the society,and the role of banks in the whole business system is naturally extremely important.In China,all kinds of banks are gradually rising in the whole financial system,and have made great development.These banks are constantly carrying out corresponding management measures and internal structure Adjust so that the bank can have more advantages in the whole financial market,and no matter which industry,excellent talents can always drive the better development of the enterprise.For banks in the financial market,especially pay attention to the training and management of professional financial talents,from the management department of the whole bank to the staff of the service window directly contacting with customers It can play a representative role in the service quality,economic strength and comprehensive quality of the bank.This study mainly selects a branch of bank a,which is located in Guangdong Province.After further understanding of the bank's management measures,it is found that in the whole financial system,when more attention is paid to talent management,there are still some problems in the performance management and talent management of the bank which are not conducive to the bank's better development.For this reason,this paper is committed to research a more perfect and reasonable performance management of tellers The process provides some reference for the bank.Before making suggestions,this paper first makes a specific analysis of some literature research on the teller performance management system in China,starting with its specific concept,summarizes some effective management methods in China at present,and then,because this paper mainly proposes targeted solutions to a branch of bank a in Guangdong,therefore,the bank's teller management The current situation of management system and implementation has been specifically understood.Through the combination of online and offline surveys,we have learned some specific problems existing in the branch at present.For example,during the management,the superior and the subordinate cannot get timely communication,and the performance appraisal method for employees is still in accordance with the traditional mode,which does not have innovation.These aspects have led to some extent The performance management system is not perfect.Finally,in view of some practical problems found in this survey,this paper puts forward better suggestions on how to carry out effective performance management of the bank,and formulates a more suitable evaluation system for the bank's performance evaluation method by using the target management method and integrating the key indicator performance indicator method.Moreover,some of the methods proposed in this paper are In the later stage,the practical application of these measures can achieve the actual purpose and effect also need to do a detailed analysis.The performance appraisal management method proposed in this paper is mainly aimed at the current situation of performance appraisal management of Guangdong Branch of bank A.It makes a detailed introduction to some normative and standard methods used in the formulation of management methods,and makes a detailed description of the complete process from the discovery of problems to the proposal of later measures and the information feedback obtained after the implementation.Through the improvement of the bank's teller performance appraisal,it can provide some practical help for the bank's later development.
Keywords/Search Tags:human resource management, bank teller, performance management, Internet Finance
PDF Full Text Request
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