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Study Of Process Optimization In Industrial Department Of S Company

Posted on:2020-11-05Degree:MasterType:Thesis
Country:ChinaCandidate:H J LiFull Text:PDF
GTID:2439330602957293Subject:Business Administration
Abstract/Summary:PDF Full Text Request
With the rapid development of China's industry,people's living standards have been greatly improved and the increasing demand for quality has directly led to a substantial increase in the need for industrial inspection.There are numerous problems attributed to quality in the extensive use of industrial goods.In order to minimize the waste of resources due to quality issue,improve the quality of products,more and more professional authority of Third Party Inspection companies to participate in the industrial of products inspection.As one of the modern service industries,the independent inspection industry has also become one of the industries with relatively fast growth rate and good prospects in current China.Along with the reform and development,now China has become the largest market for inspection services outside the United States,after the 2008 Beijing Olympic Games,the current market change from the buyer's market to the competitive buyer's market,in the trade import and export of commodity inspection also entered the fully competitive market early.Behind the inspection of market competition is the direct contest between state-own capital,private capital and foreign capital,in the capture of market share at the same time,the inspection companies are in different degrees to examine their own management strategy,based on customer satisfaction,and the resulting marketing and management policy formulation and practice has become the focus of the current inspection company.In this context,based on the actual experience of third-party testing,this paper studies the industrial service flow of S company.Based on the classical theory of process management,this paper explores the method of program optimization and the combination and practice of company operation and aims at reducing cost and improving efficiency,aiming at improving customer satisfaction,improving the core competitiveness of inspection company,and winning more market share.Through the investigation of the inspection process of S Company's industrial Products department,this paper puts forward the evaluation index which is suitable for inspection company's process optimization by using the fuzzy evaluation method,and establishes the weight of the process evaluation index according to the expert suggestion so as to judge the process of S Company's inspection process.From cost,efficiency,professional level,service quality four dimensions to judge S Company inspection process to find non-value-added activities,combing the main body of process activities,carry out cause analysis and propose process optimization recommendations.In order to ensure the actual effect after the formation of the process scheme,the supporting feasible measures are put forward to support it accordingly.
Keywords/Search Tags:Third Party Inspection Company, Customer Satisfaction, Service Process Optimization
PDF Full Text Request
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