| Based on the traditional performance management concept,the bank’s performance appraisal system has led banks to pay more attention to short-term financial indicators than to long-term non-financial indicators,which has greatly reduced the bank’s development potential and damaged the bank’s long-term interests.Based on the theory of performance appraisal,this paper analyzes the appraisal system of JM branch of Agricultural Bank by using literature analysis and statistical analysis.The main problems of the current performance appraisal system of the Agricultural Bank JM Sub-branch are that employees have low participation in performance appraisal,and there are also subjective and scientific issues in the design of the appraisal indicator system,and the results of the post-assessment staff It cannot be obtained in time,nor can it effectively apply the assessment results to the management practice of the JM branch.After summarizing and analyzing these problems,the paper proposes an optimization plan.Firstly,the balanced scorecard and KPI are used to optimize the performance evaluation index system of the Agricultural Bank JM Branch.The four dimensions of the Balanced Scorecard are Incorporating KPI specifically designed 14 indicators,of which the financial dimension is mainly the profit growth rate,wealth management product sales indicator completion rate,bad credit rate,sub-bank credit business growth rate four specific indicators.The customer dimension is mainly the customer retention rate of the branch credit business,the customer satisfaction of the credit business,the market share of the credit business,and the new customer development rate.The internal process dimension is mainly the financial indicators compliance rate,per capita profit rate,credit business technology equipment renewal cycle,regional financial index four indicators.The learning and growth dimension is mainly the two indicators of training plan completion rate,employee retention rate and human capital return rate.At the same time,the organization,process and implementation of performance appraisal of JM sub-branch were optimized,and the feedback and application mechanism of performance appraisal results were put forward.The performance appraisal system of JM branch of Agricultural Bank was proposed from four aspects: organization,system,personnel and culture. |