Research On The Performance Management System Of Knowledge-based Employees In YS Company

R&D personnel in pharmaceutical industry are highly skilled and qualified professionals.They often demonstrate great creativity as well as autonomy.However,from the management perspective,this unique group of employees also presents certain challenges:It is often difficult to implement supervision,or to accurately evaluate their productivity,and they tend to place their professional loyalty above their commitment towards the employers,which often result in low job satisfaction,lack of motivation,as well as the high turnover rate,I believe the key to solve the above issues lies in efficient performance management combining diverse human resources management methods.In this paper the performance of innovative pharmaceutical industry research and development personnel to management problems,combined with YS company in knowledge-based employee performance management problems,focusing on analysis of the current situation of its human resources management,using the idea of strategic performance management and contains the balanced scorecard,key performance indicators,such as research tools,combined with the characteristics of knowledge workers,to the company's business strategic objectives as a starting point,using the strategy map to constructed based on the strategic point of view,in the form of performance management system,in order to promote the implementation of the strategy of the company.In implementation and puts forward the corresponding security measures,to promote the effectiveness of the new performance management at the same time more focused on the performance of the r&d staff,form the core of the research and development as the leading performance management circle.In my thesis I referred to the international standards of performance evaluation,such as the balanced score card(BSC),the key performance indicators(KPI)examination technique and 360°comprehensive performance evaluation system.The fundamental rationale of this thesis is to establish performance evaluation system at managerial,departmental and individual employee levels,taking the R&D personnel as an example.The managerial level evaluation focuses on the quantity,quality and efficiency of tasks;the departmental level evaluation focuses on the task completion of individual departments,while the individual evaluation focuses on each employee's work behavior and work output.The ultimate goal is to improve the performance at the management level through monitoring and analyzing at the individual and departmental levels.The performance evaluation system proposed in this thesis aim to establish a "performance appraisal" model that involves multi-levels of organizations within the company.I believe such model could serve as a great platform to facilitate the realization of the overall goals for the company.