Research On The Reengineering Of Outpatient Treatment Process In Large General Hospitals

In China's medical industry,the government held into the budget management of public hospitals accounted for half of the country,and these public hospitals have the largest quality medical resources,In the construction of the hospital,the medical process and other aspects are mainly to all medical as the center,rarely from the patient point of view,consider whether the convenience of medical treatment.This makes the patient to the public hospital for treatment,often encountered waiting in line for a long time,poor medical experience and other issues.So for public hospitals,medical treatment is not convenient,long wait is not only low efficiency and waste of resources performance,but also lead to patient dissatisfaction and loyalty decline,thus affecting the hospital's effectiveness and market competitiveness.It is imperative to change the original "all medical-centric" design principles,redesign reasonable and convenient medical process,to facilitate the medical treatment.Business process transformation theory can greatly promote the reform of public hospitals,especially China's health care system is not perfect,the uneven distribution of medical resources,the relationship between doctors and patients is relatively tight,the government has not played a decisive role in macroeconomic regulation and control,if the vast majority Public hospitals can carry out business process reengineering,"all patient-centered" to solve the problem of medical treatment of patients,which for the broad masses of the people is definitely a great gospel.