Research On Business Process Optimization Of Commercial Automobile Insurance Underwriting In Company A

Commercial auto insurance underwriting business since its inception,after years of development,has formed a certain scale,but still at the stage of perfecting and developing the business,some disadvantages have been revealed in the course of the business development on the process,some even seriously hindered the development of the business.The authors think that the business car insurance underwriting business process reengineering optimization is the better adapt to market competition,one of the powerful measures to promote the development of commercial auto insurance underwriting business,so in this paper,based on business process reengineering theory,using the process reengineering tool,for business car insurance underwriting business process optimization research,the purpose is to improve the competitiveness of enterprises through business process reengineering,bring more benefit for the enterprise.Chapter I introduction.This paper mainly introduces the background of topic selection,research significance and research contents and methods.Chapter ii relevant theoretical foundation.This paper mainly introduces the concept of business process reengineering,business process reengineering methods and tools,key issues of business process reengineering and the implementation steps of business process reengineering.The third chapter is A business car insurance company accept insurance business car insurance development present situation of the business process analysis,A business car insurance company accept insurance business process is introduced,the existence question and the reason analysis,and the necessity of business process optimizationChapter four is the design of business process optimization scheme of company A.Mainly introduces the preliminary underwriting process from underwriting operation process,the insurance application entry,insurance policy issued by grade,has document archive management,insurance underwriting process,underwriting process is telephone report,survey,to accept the late,case,adjustment and compensation and A series of links,to conduct A business car insurance company accept insurance business process optimization research,find the improvement measures for the improvement of existing claims procedures,in order to improve thecustomer experience,improve customer satisfaction.The fifth chapter is the implementation and guarantee of A company's commercial vehicle insurance underwriting business process optimization scheme.This paper mainly introduces the implementation of the business process optimization of company A and the guarantee measures for the optimization of the business process.The sixth chapter is summary and prospect.