A Study On The Public Opinion Response Of Local Tax System In Hainan Province

Tax-related public opinion is a collection of political beliefs,attitudes,opinions,emotions,and follow-up influences expressed by the public through the media on specific events in the local tax department.Due to the complexity and variability in the work of the local tax department,public opinion events are prone to occur.If the public opinion issue is not properly and promptly dealt with,it will directly affect its own image and it is not conducive to the construction of a harmonious relationship.It is not conducive to the development of Hainan's taxation business to support other undertakings.From this we can see that tax-related public opinion work is a very important and far-reaching task.The author through the literature review method,access to Hainan Provincial Local Tax System official documents,12366 complaints reported information,etc.,found Hainan Provincial Taxation System Taxation Feelings are mainly sensational relations,public opinion,style construction and public opinion and law violations of the three categories,including the relationship between admissions The frequency of occurrence is the highest,and the scope of public opinion in the construction of style is the most extensive.The violation of laws and public opinion has the greatest impact.In response,the local taxation system clarified the process of all aspects of public opinion processing in the form of documents,including prevention,follow-up attention,preliminary verification,situation reports,emergency disposal,and later disposal.However,there is still no detailed explanation on the operability and division of responsibilities.In the actual response,there is a lack of daily monitoring and sensitivity training,and a single method of public opinion guidance.Through the case analysis method,comparing the situation of taxation and public opinion in Dalian,it was found that the provincial tax system of Hainan Province lacks systemic response to the public sentiment response.It responds to fragmented systems and lacks professional sentiment to deal with talents.The county and county bureaux have weak prevention ability at the source and the system is not binding.Strong,internal and external communication needs to be improved.This article comprehensively uses the theory of management and communication to analyze the status quo of the public opinion response to the local tax system in Hainan Province and the types,characteristics,and development trends of taxation-related public opinion.It also explores the existing problems and causes behind the local taxation system in Hainan Province,and further proposes relevant improvements.The sensational response work measures and suggestions.This will provide theoretical support for Hainan Province's local taxation system to correctly respond to public opinion,increase taxpayer's satisfaction,shape a good image of the local tax system,and build a harmonious relationship.