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Research On The Advancement Strategy Of Self-service Management Of Basic Bank Business Institutions

Posted on:2019-04-14Degree:MasterType:Thesis
Country:ChinaCandidate:Y LiuFull Text:PDF
GTID:2429330545451374Subject:Business administration
Abstract/Summary:PDF Full Text Request
With the continuous change of the financial market environment,forced traditional commercial banks continue to transition to meet the future development trend of financial market.With the progress of science and technology,the self-service and intelligent level of banking network has also been greatly developed.J bank is at the end of the five largest banks and the first of the joint-stock banks,especially facing the urgency of deepening reform and transformation and development.The industry,large state-owned commercial banks and joint-stock commercial banks have begun to transition network intelligence,self-service and formed their own characteristics;customers,customer demand changes and service pattern upgrade requires banks to provide more convenient,efficient and intelligent service,drop operation cost.Therefore,to improve the management level of self-service outlets,it is of great practical significance for the S branch of J bank to enhance the market competitiveness and improve the economic efficiency of Shanghai.Firstly,basic theory of operation of domestic and foreign self management were reviewed,using case analysis method to analyse the reference of foreign banks in the existing network operation of self-service mode,on the basis of the development process of J bank S branch operation self-service operation situation and economic benefit analysis,found the problem and cause analysis thus,put forward the corresponding countermeasures and feasibility analysis,and evaluate the implementation situation,choose the suitable operation of self-service development mode,finally summarises the shortcomings and limitations of their own.
Keywords/Search Tags:commercial banks, operation management, self-service
PDF Full Text Request
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