The Design And Implementation Of Eleme Performance Overtime Management Platform

With the development of society,take out has become the first choice for urban office workers to solve the problem of eating.Food and beverage delivery industry is a very sensitive industry to the performance timeout.The order performance timeout will reduce user satisfaction.In order to improve customer satisfaction,takeout platform needs to take the initiative to check whether the takeaway is over time.Eleme's existing timeout logic is distributed among various systems,such as the compensation system,the user touch system,and the reverse system.With the development of business,the existing timeout judgment mode can no longer meet the demand: due to the judgment logic is scattered in various systems,the modification of the judgment logic needs to coordinate multiple systems,the development process is tedious,and the workload is large,resulting in the inability to respond quickly to the demand;due to the rapid response cannot be achieved,the operators cannot achieve the fine-grained control judgment logic.In order to solve the above problems,this thesis designs and implements the performance timeout management platform,which provides online inspection rules,response strategies,rules come into effect quickly,real-time determination of order performance timeout and other functions.This thesis describes the background of the project,describes the function of the performance overtime management platform in the performance service,and introduces the development status at home and abroad.This thesis summarizes the technologies used to build the system,including Spring Boot framework,Rabbit MQ message queue,EScheduler task scheduling platform,Redis cache,Remote multi live data center,etc.In the system analysis and design,this thesis describes the system boundary,analyzes the functional and non-functional requirements of the system in detail,and extracts four functions: rule operation,rule preprocessing,audit flow operation and rule application.In the overall design of the system,the system architecture,rules,functional composition and system deployment are designed.The database is designed by ER diagram.Through class diagram,sequence diagram and other methods,the thesis designs four modules in detail,including rule operation,rule preprocessing,audit flow operation and rule application,gives the specific implementation details,and tests the system.The platform has been put into practical use,which can better solve the problem that demand of operators cannot be quickly responded,and further effectively early warning and handling the performance timeout situation.