Research On The Evaluation Of The Archival Document Compilation Products Media Based On User Satisfaction

The advent of national policies and the digital age has provided more possibilities for the selection of archival document compilation products media.With the expansion of the audience,the value of archival document compilation products has developed from a relatively simple academic level to a social level,and its social function is increasingly rich.However,in the process of dissemination of archival document compilation products,there are still problems of weak communication power,low user awareness and so on.At the same time,because the user's age,social experience,education level,hobbies and other factors are different,the use level and ability of the archival document compilation products are also different,resulting in different users have different media selection preferences.Therefore,through the literature collecting,expert investigation and questionnaire surveys,this paper establishes the evaluation index of archival document compilation products media.Then,this paper uses the principal component analysis to calculate the weights of each index.The author uses MUSA model and benchmarking management methods to conduct an evaluation research of four archival document compilation products media based on the user satisfaction.Based on the user satisfaction evaluation results of the four media,this paper locates the competitive advantages,competitive disadvantages,weaknesses and priorities for improvement of each media in the process of archival document compilation products dissemination.This paper can provide reference for the theoretical research and the practical activities of the archival document compilation products.This paper consists of six chapters.The first chapter includes the research background,research significance,research ideas,research methods,innovation points,etc.The second chapter includes the current status of domestic and foreign research,theoretical basis and related topics.The third chapter is one of the core chapters of this paper.The research content is the construction of the evaluation index system of the archival document compilation products media.The literature research method and expert survey method are used to extract the relevant evaluation indicators.The author uses questionnaires to obtain new indicators.Then the author devises evaluation indices of the archival document compilation products media based on user perceptions and tests them.This paper establishes the final evaluation index system and assigns weights.The fourth chapter is also one of the core chapters.The research content is the evaluation and analysis of the archival document compilation products media.This paper uses MUSA model and benchmarking analysis to analyze the evaluation results of four media.The evaluation results have reference significance for the optimization of the service quality of the archival document compilation products media.The research content of the fifth chapter is the strategies for improving the user satisfaction of the archival document compilation products media.The author proposes corresponding strategies to solve the existing problems of the four media in the fourth chapter.The sixth part is the conclusions and prospects of the research.