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The Nantian Company's Software Outsourcing Service Quality Management System Diagnosis

Posted on:2017-10-07Degree:MasterType:Thesis
Country:ChinaCandidate:G TongFull Text:PDF
GTID:2428330548983790Subject:Business administration
Abstract/Summary:PDF Full Text Request
China's software outsourcing vendors in the next five years to occupy the domestic market business proportion will reach 60%;in the next ten years,may reach up to 80%.Nantian company began to carry out the software outsourcing service,from 2004 to 2015,the scale of software outsourcing service team accounted for 30%,the design of system software outsourcing service quality management Nantian company has a vital significance for the rapid expansion of Nantian company outsourcing market and improve the quality of service outsourcing.In the ISO9001 quality management system,PMBOK system,the quality standard of CMM and CMMI model and the internationalization of the system as the basis,through communication,project of Nantian company internal investigation,the relevant documents refer to the software outsourcing service and various Nantian company announcements,and make real work records,combined with the practice of Nantian company software outsourcing service business,analyze diagnoses the current status of outsourcing service quality management system of Nantian software,diagnose the current quality management system existence of project communication,risk of lack of consideration,the project quality is not high,the organizational structure is not perfect,the implementation steps and plans are not unified,lack of quality assurance system,to solve these problems on the service quality management system to optimize the design of software outsourcing.By optimizing the design of different dimensions,to ensure comprehensive,Nantian company software outsourcing service quality management system,advanced,openness and expansibility,which can guarantee the successful implementation of the project.Nantian company design software outsourcing service quality management system can provide a unified quality management standards for the software outsourcing business development company to enhance the core competitiveness of the south,South,to promote the rapid development of the software outsourcing service,help Nantian company to high end software outsourcing service market development,customer management software can reduce the cost.To improve the profitability of the company.
Keywords/Search Tags:Software Outsourcing, Software Quality ManagementSystem, Diagnosis, Service Optimization
PDF Full Text Request
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