Public Satisfaction Evaluation On Intelligent Security Construction

In recent years,with the advancement of smart city,public safety has made new developments with the progress on science and technology,intelligent security is of great significance in smart cities.Establishing a more complete intelligent security user service system and providing users with more secure,reliable,and convenient intelligent security products that better meet the actual needs of users have become hot research topics.Public satisfaction evaluation is an effective way to evaluate the matching degree of infrastructure construction quality and public expectation.Generally,qualitative analysis and quantitative empirical analysis are used.This paper uses the common Kano model empirical analysis method to measure the public satisfaction of intelligent security construction.First of all,this paper analyzes the increasingly important position of intelligent security in the context of smart city construction,and confirms that intelligent security construction needs to be further improved and developed.This paper describes and interprets the relevant national policies and regulations on intelligent security in recent years,and refers to the independent research results on intelligent security and satisfaction evaluation from China and abroad,and combs the basic context of the article,and explains the basic research methods of this paper.Secondly,combined with the relevant industry research reports,this paper expounds the related theories and concepts of intelligent security,intelligent security construction and public satisfaction of intelligent security construction.Thirdly,the Kano model of satisfaction evaluation is introduced,and the public demand dimensions and specific elements of intelligent security are determined in the form of expert interviews.Subsequently,the questionnaire is issued and the data is collected for Kano classification.The traditional classification,Better-Worse coefficient method and sensitivity comparison matrix are used to classify and identify the key elements of intelligent security and the evaluation results are analyzed.Finally,based on the results of public satisfaction evaluation and the content of blockchain theory,the paper makes suggestions to improve the public satisfaction of intelligent security,provides feasible ideas for the construction of intelligent security,looks forward to the future construction of intelligent security,and expects the construction of intelligent security to get better development.