| Network information and artificial intelligence have been deeply into all aspects of social life,people use the Internet channel fast access to information,timely understanding of news content,through the platform can not only make the life of people needed to achieve the standardization,at the same time actively promote the government’s construction and development,is the inevitable choice of governance ability modernization.In order to meet the needs of diversified social development,the government has gradually changed from traditional government to service-oriented government,and the integration of new technologies and industries has brought impetus to the development of e-government.The development of e-government has improved the efficiency of government work,promoted the gradual transparency of government work,and realized the information sharing results across departments,regions and fields.For government work,e-government realizes information resource sharing,and internal work information is transmitted rapidly and widely.The management can express the required key points more carefully and accurately through the form of network,and promote the government to gradually streamline administration and delegate power.Office conditions are more paperless office,government staff on the network work ability is also strengthening.For enterprises and citizens,e-government can let the public know the process of government office,and the application of government network platform also greatly facilitates people’s work and life,which is more conducive to the effective supervision of government work.Today,with rapid development of network technology,citizens can understand the policy on the government web site information,in other network channels,can timely understanding of emergencies,real-time follow up the process of government work,the pressure of public opinion make government more efficient,more timely action plan,to the public a satisfactory answer.In addition to operating e-government service platform,government WeChat,government Weibo,official Douyin and other platforms are also being carried out continuously.The application of these programs makes better use of information resources and closer contact between government and citizensThe theory of value co-creation aims that the government should pay attention to the value application of society,enterprises,citizens and other groups,strengthen the interaction and communication between subjects,and deeply understand the livelihood issues on the road of exploration,so that the society will make continuous progress.Up to now,the development of e-government has been a dynamic process of continuous accumulation.The government transmits information and issues policies through official platforms,while enterprises and citizens reflect the current situation and feedback problems through service platforms.Require the participation of citizens,the government’s construction in the formulation and implementation of policy,the government not to go with the identity of the decision makers and managers required to obey the orders of the government,social group should build a bridge of communication with citizens,for business and citizens to play a role in society,expresses the opinion suggestion and problems needed.The source of value is not determined by the government in a single direction,but by the participation of the whole social group,and the ultimate source of value comes from the people.The process from value creation to value co-creation is the specific requirement for the government to perfect its work function.Due to the convenience of the Internet,the two sides have increased their interaction,and the country has developed efficient and convenient policies due to the popularity of the Internet.Various organizations have created greater value together,so as to optimize the whole social environment and people’s life.The writing content of this paper mainly includes six parts.The first part of the introduction describes the research background and significance of the paper,summarizes the research status at home and abroad,adopts the research methods of literature research and comparative analysis,and applies the theory of service-oriented government,value co-creation theory,government governance theory and citizenship center theory as the theoretical basis.And put forward the innovation and deficiency of the paper.The second part explains relevant concepts and theoretical basis.The third part analyzes the main body,content and path of e-government service platform construction in the process of value co-creation.It includes the four main bodies of government,society,enterprises and citizens,and the content includes three aspects:the democratization of government decision-making,the openness and transparency of information,and the simplification of policy and service agenda.The effectiveness of e-government construction has promoted the innovation of public management.While improving the transparency of government functions,it has also solved the problem of information interconnection in the last kilometer.The government has better served enterprises and citizens with modern means.The fourth part analyzes the problems and causes of the construction of e-government service platform in Dalian.The interaction between Dalian government,citizens and enterprises is not strong,the utilization of network information resources is not reasonable,the platform construction security prevention degree is low,and the government service experience brought to social users is not good.The reasons for these problems are various.The government does not invest enough funds in the construction of e-government,platform construction emphasizes hardware over software,information resources lack of effective integration,and pays low attention to the value of participants.This paper mainly analyzes the major reasons.The fifth part of the developed countries and domestic e-government development more perfect city analysis,find experience for reference.The sixth part is a summary through the overall analysis and comparison,and provides some targeted countermeasures and Suggestions for the construction of Dalian e-government service platform.To strengthen the application of network platform and actively interact with social user groups;Broaden investment channels to ensure the legitimacy of capital sources;Realizing information sharing and promoting the construction of Internet big data;Strengthen government functions and standardize administrative examination and approval work;Improve e-government security system construction.The construction of e-government services is a dynamic process that needs time to accumulate.The government adopts different policies and measures in order to adapt to the local conditions,so as to provide a better life for the society and the masses.The theory and practice of perfecting e-government service construction need to be further studied. |
