Research On The Construction Of Tax Service Platform In Sichuan Province Under The Background Of Big Data

In 2015,the State Council issued the the Notification of the State Council on Printing and Distributing the Action Plan for Promoting the Development of Big Data in succession.It is required to promote economic development,improve social governance,and enhance government service and supervision capabilities by promoting the development and application of big data.Emphasis is placed on integrating the innovation achievements of Internet technology with various fields of economic and social development,reshaping the social innovation system,stimulating the vitality of social innovation and forming new driving force for economic development,thus realizing the quality improvement and efficiency upgrade of Chinese economy.It marks the official rise of big data to the national strategic level.In recent years,under the guidance of national policies and guidelines,the popularization and application of the Internet and big data have reached a new height.A variety of social public services,including taxation services of the taxation department,have enjoyed fast development and achieved wide application by information technology such as big data.With the increasing demand for taxpayers’ personalized,intelligent and convenient taxation services,the tax services of taxation authorities are also faced with a series of new situations,difficulties and challenges.The inconsistencies between the supply of tax service and demand,the narrow source of tax-related information data,the data “island dilemma”,the relatively lagging information feedback mechanism,and other “obstructions”,“pain points” and “difficulties” existing in the tax collection department’s daily collection and taxation process have become the primary factor restricting the tax service level of the taxation department in the new era.Nowadays,China’s tax collection and management system reform has entered an important period.Since the third phase of the “Golden Tax Project” was launched in 2017,the Golden Tax System has enhanced the data connectivity between various systems and realized the data collection of tax big data in national context.On this basis,standard and unified e-tax bureau and tax service platform have been established in correspondence.In 2018,the tax authorities across the country achieved merged work in one office,the new tax bureaus at all levels were officially listed,and the e-tax bureaus and taxation platforms for taxpayers were also combined.With the official combination of the national tax authorities around February 2019,how to effectively apply the Third Phase of Golden Tax system,solve the emerging problems in the current tax service work by means of the Internet and big data,fully meet the taxpayer’s convenient and efficient tax demand,solve problems and help development for taxpayers with more and better service measures,and continuously improve taxpayers’ sense of gain,satisfaction and compliance,has become a major topic in the current study of tax services.To this end,based on the long-term tax working practice,the author of this paper introduces the background of platform construction,interprets the achievements of platform construction,and clarifies the gap between the platform’s use of big data and the expectation.In addition,by the use of Internet technology,big data analysis,information management,taxation services and other theories,the author analyzes the opportunities and challenges faced by the province’s tax service development under the background of big data,and explores the ways to meet taxpayer’s increasing demand for personalized,intelligent and convenient taxation services,summarizes the feasible path of tax service platform optimization in the current era,considers the establishment and improvement of the platform’s overall framework of big data,realizes the specific ways of precise,initiative and intelligent transformation,and proposes reforms and recommendations from the perspective of transforming work thinking,broadening data channels,strengthening data analysis,focusing on personnel training,and improving security system,so as to explore the feasible ways for the tax authorities to promote the reform of tax services by relying on the Internet big data technology and realize the innovation of tax service.