Research On Job Burnout Of Social Security Workers In Z County

Social security is the stabilizer and safety net for social development,Is the primary goal of harmonious socialist construction.As the main implementer of social security tasks,social security workers directly contact the social insurance insured population,closely related to the interests in the people themselves,and represent a good image of the party and the government.The social work attitude and work ability of social security workers directly affect the service quality of social security agencies and the interests in relevant insured personnel.Therefore,the quality and mental outlook of social security workers have an extremely important role in the entire social security work chain.In recent years,the higher authorities and the people have higher and higher requirements for the service level of the handling agencies,and the pressure on the social security agencies is also growing.Moreover,the social security agency's work contents is trivial,single,and highly repetitive,leading to frequent physical and mental exhaustion,lack of interest in work,and lack of motivation.These phenomena are manifestations of burnout.For social security workers,the occurrence of job burnout affects the office efficiency in normal work,reduces the quality of service,and has a negative impact on the entire social security work.Therefore,it is urgent and necessary to find a situation in which social security workers are burned out in social security work and propose feasible solutions.Based on the status quo of social security workers in Z County,this paper investigates the occupational burnout status of social security workers in Z County by issuing the MBI-GS burnout scale and case interviews.And use the relevant theory of human resource management to analyze,try to find out the role of personal and organizational aspects of the occurrence of burnout.Through the analysis and analysis of the questionnaire,it is concluded that the social security workers in Z County are moderately burned,in the differential analysis of demographic characteristics,it is considered that there is a certain difference in the age,education,position and salary of social workers,through interviews and questionnaire analysis,it is believed that the role of the work environment is vague,personal value,career development,lack of effective salary incentive mechanism and effective promotion mechanism are the main reasons for the job burnout of Z County social security workers.In order to alleviate the degree of job burnout of social security workers in Z County,this paper proposes solutions to burnout from two levels: individual and organization: Individual level should self-learn and regulate emotions to improve their own ability;At the organizational level,information technology should be used to reduce unnecessary workload;establish a job exchange system;reasonable salary incentives,and increase work enthusiasm.