| With the rapid development of the Internet,more and more people like to use the e-commerce platform to access shopping.However,shopping inevitably brings some disputes.Compared with the traditional disputes,such disputes are characterized by small amount and large quantity.Based on the characteristics of e-commerce platform disputes,we need an efficient and efficient way to deal with disputes.Because the traditional dispute resolution mechanism procedures are generally complex and the time cost and money cost account for a large proportion,it is no longer the best choice for the transaction dispute resolution mechanism in e-commerce platform.In practice,the settlement of e-commerce platform transaction disputes mainly relies on the two modes of dispute settlement by both parties through negotiation and application for taobao customer service intervention.As for the application of the dispute settlement paradigm of network arbitration,both parties need to sign effective agreements,and this dispute settlement mode is not well known to people,so it is relatively rare to apply in the dispute settlement mechanism of e-commerce.On the research of e-commerce platform trade dispute settlement mechanism,in the article is based on dispute resolution model as an example the taobao platform,taobao platform model,for example just because,from the current statistic data,the taobao platform in electric business platform web site in the first place,take it as the research object has strong representative.Next we are going to the taobao platform can define the nature of the dispute resolution model and the advantages and disadvantages of the contrast in convenient and other dispute resolution way,find the problems existing in the mode of dispute resolution and taobao platform aiming at the problems puts forward relevant solving measures to make up for a lack of taobao platform dispute mechanism,in order to maintain the trade order of e-commerce platform,promote its healthy development. |
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