The Impact Of The Interpreter's Eye Contact On The Audience's Satisfaction Of The Interpreting Service

This thesis is dedicated to examine the impact of the eye contact intentionally made by an interpreter on the audience's perceptive satisfaction of the interpreting service.In order to achieve this goal,the author did an experiment examining the issue from three dimensions,including communicativity,credibility and reliability of the interpretation.It was found in the experiment that,with sufficient and effective eye contact made by the interpreter,the audience's satisfaction rate witnessed a marked growth,which indicates that proper eye contact can truly boost the quality of consecutive interpretation.With eye contact at play,the audience have significantly higher rating on the credibility and communicativeness of the interpreter.Based on the above findings,it is therefore proposed that targeted training should be in place to help interpreting students improve the proper use of eye contact.