Research On Smart Home Design Based On Service Design Theory

Smart home as a demand for IoT and artificial intelligence technology,a single design thinking can not solve the increasingly emphasis on systemic needs,and service design is imperative.Introducing the concept of“service design"in the early stage of the development of smart home product application will have guiding significance for the application of the home Internet of Things industry in real life.Using service design concepts and methods to drive service innovation in home product design brings new practice areas and innovation opportunities to design,and also presents new challenges in transforming design paradigmsFirst of all,this paper conducts theoretical analysis,summarizes the current status of smart home development at home and abroad,as well as the general process and related tools of service design,analyzes the value of service design for smart home design,and applies service design thinking to smart home design.With the concept of user-centered system design,Plan and organize the way people,devices,and communications communicate,facilitating interaction between service providers and users.Then carry out industrial analysis,through the analysis of the composition of smart home products,Summarized the current development process of intelligent hardware products need to combine hardware and software design,and analyze the design strategy of typical smart home enterprises,sum up the problems that need to be solved in the smart home industry:formulate smart home industry standards,build Easy-to-use voice conversation experience,form differentiated design ideas and protect users'privacy.After that,This paper uses the service design tool to analyze the user's needs,and uses qualitative and quantitative methods to observe and interview the daily life of typical families,and to insignt the pain points of users in daily life,housework activities and entertainment activities.,and understand the user's perception and expectation of intelligence;through service design tools,stakeholders,user portraits,User journey map and service blueprint further analyze the demand model of smart home design,based on the specific scene design practice,summarize the process of intelligent home service innovation design,which is multi-angle research,clarify the needs of stakeholders,and define the main functions of smart home and design practice.Finally,the main functions of smart home products include linkage,monitoring and control;The service value of smart home includes tool value,education value,entertainment value and emotional value;and propose innovative strategies for smart home service design.Apply software and hardware integration design,multi-modal interaction design,scene design and calm technology design to the innovation process of service design,and systematically position the relationship between people,things,behavior,environment and society.Create a new smart life experience for people.