| With the contradiction between the production and sales of automobiles,sales volume have become increasingly prominent,automobile sales growth slowed significantly,"Internet and Intelligent electric automobile" brought a lot of capital,the market competition of the whole automobile industry has been transparent and hot,and the profit level of the whole industry has been decreasing and the cost of operation has been rising continuously.Because the automobile parts are long,the large number of varieties,demands are not stable and it is difficult to predict,the front-end supplies are unstable and uncontrollable,the operations of logistics and distribution are complex,the after-sales supply chain is very complex in many aspects,such as planning,purchasing,ordering,logistics and so on.Since 2014,the strength of anti-monopoly in the automobile industry has been intensified,laws and regulations has been frequently published in the automobile industry,after-sale parts and maintenance technology monopoly status being constantly broken,the independent non-authorized repair shops have emerged like bamboo shoots after a spring rain chain,the original dealerships are lack of advantages in the competition with the repair shops,asset turnover rates are reducing,profits are being squeezed.The automobile after-sale enterprises are facing huge pressure of survival.As the only pure after-sales parts supplier in mainland China,BP has been impacted by the non-pure parts market.How to help the company remain competitive under the pressure of current huge market competition,constantly meet the requirements of shareholders for the financial index,consolidate and improve the core competitiveness of enterprise,constantly improve the performance management from the perspective of the long-term development of the enterprise,which have important strategic and practical significance for the survival and development of the enterprise,so the performance management and performance the assessment has been paid more and more attention.In this paper,according to the actual needs of the performance management reform of BP company,under the guidance of the performance appraisal and performance management theory,comprehensive use of literature research,questionnaire survey,expert interviews,analysis and elaboration of BP corporation performance appraisal problems,through the BP company’s performance appraisalsystem analysis found: performance indicators of performance appraisal the existing system is not scientific,the performance results are lack of effective incentive,performance appraisal process is lack of communication and feedback,the purpose and role of performance appraisal are inadequate..In order to solve the problems existing in BP’s performance evaluation,this paper uses the advantages of the balanced scorecard,management by objectives and key performance index to optimize and design a set of performance management system,which is suitable for the company’s reality and maneuverable,which include index system,process control system,assessment and evaluation system,the application system and the communication and feedback,and put forward the feasibility and security measures for the implementation of the new performance management system.The innovation of this paper is to create a scientific performance evaluation system by innovative use of the balanced scorecard,create the "four force" evaluation model,and comprehensively evaluate the ability of middle managers,so as to provide some reference value for the auto aftermarket industry. |