Research On Personalized Service Mode And Several Key Technologies Of Household Appliance

With the development of the new generation of information technology such as mobile Internet,traditional home appliance enterprises have.been gradually transforming to manufacturing informatization and service,providing various value-added services of products.By studying the consumer shopping habits,choosing tendency,consumer psychology and so on,more accurately predict the needs of different users,and targeted promotion to pack the goods for goods and services,establish a convenient channel such as purchase,distribution,maintenance,installation,guide consumers focus on goods and eventually buy goods.This study combined with the national science and technology support plan"electrical appliances product service life cycle research and development of manufacturing service platform and application",the home appliance industry in the mobile Internet environment of personalized service mode and some key technology for research,paper main content is as follows:The first chapter is the introduction.Mainly described the research background,objectives and significance of this paper,combing the personalized service electrical appliances product research present situation,put forward the current existing problems in the research object,and builds the research content and framework of this paper.The second chapter studies of home appliance system for the personalized service pattern,user personalized needs to home appliance with[change]appliances in-depth research for the personalized service pattern,provides the theoretical support for the technology behind the study.The third chapter is based on mobile Internet appliances personalized recommendation,based on PC and compares the personalized recommendation based on mobile Internet,single products and supporting products to home appliance personalized recommendation of personalized recommendation,household appliances using knowledge is studied.The fourth chapter is based on mobile Internet appliances online maintenance,based on PC and compares the home appliance maintenance based on mobile Internet,and based on the mobile Internet appliances crowdsourcing in maintenance mode,expounds the crowdsourcing maintenance repairer bidirectional matching algorithm with users,building the appraisal model of the home appliance repair services.The fifth chapter is based on mobile Internet appliances personalized services platform,the design and implementation of this paper expounds the home appliance the overall framework of personalized service platform,function model and software structures,instructions,the last example shows the application of personalized service platforms home appliance.The sixth chapter is the conclusion and prospect.The main research contents and innovation points of this thesis are summarized,and the future research contents are prospected.