Research On The Optimization Of Car Insurance Claims Management For R&D Insurance

In the current international financial market turmoil, the domestic insurance companies profit pressure is increasingly outstanding, the insurance competition is intense with each passing day and will continue to intensify supervision under the background, the insurance company business development on claims of growing dependence, but also on the claim management team and the level of quality put forward higher requirements. As the world's top500enterprises of the PICC, China has branches in more than4500, so with the PICC Ruian branch as the primary insurance company insurance claims management optimization of the object of study, has certain implementation, practical and representative.Drawing lessons from the domestic and international research results of vehicle insurance claims and operational management experience, as well as the current domestic auto insurance claims management present situation, combined with the PICC Ruian branch in claim management of the status quo and existing technical staff is not high, the process moves not free, low efficiency, poor quality claims service problems and reasons analysis, in order to promote settlement cost control and service ability as the core, from the reform of human resources management, optimize the management, improve the insurance claim links anti-fraud system, strengthen claims service innovation, advance innovation of science and technology, strengthen claims claims data mining from six aspects, on the company's insurance claims management optimization.