The Research On Improving The Service Management Of The President's Office In ABC Group

The new normal market economic environment, enterprise competition white cosmetic. The fierce market competition, effective management has become a inevitable a important subject. To the management to benefit "soft power" to promote the "hard power" growth has become an important means of enterprise to improve its core competitiveness. Group President's office of the administrative service management in ABC group, the top part of the internal management, is the administrative supervision and management of group enterprise coordination center, in a structure connecting ecosystem and individuals, to organize the implementation, supervision to guide the management of the core status. Efficient operations of the President's office of the administrative service management is the enterprise internal management, reasonable and smooth operation and communication of the premise condition. As a result, the President's office for the management of administrative service innovation to promote "soft power" of ABC group has a very important strategic position.The purpose of the study is based on the detailed analysis of the management status quo of ABC group President's office, find ABC group President's office on the key, the key problems existing in the service management process, thus for specific key emphasis on innovative design feasible solutions, designed to help improve the President's office of ABC group service management level, and improve the core competitiveness of ABC group, ensuring the healthy operation of the ABC group.This paper introduces the connotation and characteristics of office administrative management system, the concept, functions and personnel quality requirements, theoretical basis of the relevant methods summary of President's office and introduced in detail, through field investigation and research into the ABC group, the existing of the President's office management present situation has carried.on the detailed investigation analysis, combined with the management of the President's office is facing difficulties, find out the key problems of the current President's office management:service communication problems, the "distance" management, rely on experience management, staff own quality problems. Borrow the advanced management concept and method of "three steps" innovation design, the paper first clear the management of the President's office location, then carries on the innovation to the President's office service concept design, at last, through innovation, President of the office of management methods have specific solutions to key problems-with the help of process optimization and the PDCA cycle to improve service communication, through the system performance evaluation to promote "distance" control efforts, and replacing the experience management to establish and perfect rules and regulations, establish and improve the personnel training mechanism, improve the comprehensive quality staff team.Main of this paper is on the basis of their own working practice, combined with the scientific management theory and method, for ABC group President office administrative service management work provides some guidance ideas, improve the service level, the President's office and ensuring the healthy operation of the ABC group, for ABC group in the increasingly fierce competition in the glass industry to provide sustainable development of the power. The research object of ABC group for manufacturing group company, hope that this article research services for other manufacturing group company President's office management work provides some reference significance.