The Design And Implementation Of Trust Business Integrated Management Platform

With the continuous development of the trust business, there are a variety of different roles and different positions of the work process. The company will continue to increase the trust project management, customers are constantly expanding. And the external environment has become increasingly complex, customer service quality requirements more and more high,so the use of technological means through the Internet platform to internal organic convergence, various industry internal and external service relationship is particularly important, which can improve the efficiency of internal coordination and management the level. This way also improves the customer service level, let employees and external customers whenever and wherever possible through the computer can log on the system platform to carry out the business of earth, and enjoy convenient, high-quality service. It is the necessary way to improve the competitiveness of the company.Trust integrated business management platform in the VS2013 development platform using C# language development, is divided into two parts of the development of the client and server content. The client side uses the MVC pattern development, separates the interface and the business logic, reduces its coupling to enhance the management of the code and reduces the maintenance cost after the day.Trust integrated service management platform based on project life cycle management and customer service management. Customer life cycle management, including the development of potential customers, follow up, customer product reservation, product payment, contract, duration of service, liquidation expires, continuing to buy or customer churn and other stages. Customer service management, including basic information, customer related information, booking transaction information, contact information, customer relationship, customer contact, brokerage customers, remind the packet classification form view customer unified management of the latest and most complete. And to provide customers with multi dimension and multi dimension intelligent query and integrated management of information security.Through the application of projects improve the efficiency of business cooperation, tofacilitate the company related to leadership and business operation personnel of the company running the project status, product sales progress, asset status, customer resources and comprehensive statistics. This way provide real-time and effective information support for the company's strategic decision-making, planning, business operation etc..