The Design And Implementation Of Bank Customer Management System

This article can not be timely and effective sharing for customer information a bank appears in the customer relationship management process and analysis, handling customer relations and other information that are consumed in human and material resources too much control efforts on customer relationships is not enough, poor customer management efficiency and other issues, for Bank real business needs and decision analysis based on bank managers and other needs, design and development of a J2EE-based bank customer management system. The background database using Microsoft SQL Server2012 database system in order to improve query speed of the database, the database is indexed. To ensure that the amount of data stored at the same time significant savings in development expenses and maintenance costs of the system were tested, functional and non-functional requirements of the system has been well verified. In this paper, design and implementation of customer relationship management system includes the Group customer management, personal customer information management, customer analysis, product management, mining and target customers system management module. Wherein the system is implemented permissions assigned functions, depending on the user to assign different modules view permissions, to improve system security and confidentiality; Group customer management for banks oriented to the Group corporate customer information standardization management; personal customer information management bank for personal user account management, enhance the management of a large number of individual customers intensification; customer analytics provide decision-making basis for the bank’s management; product management for Bank’s current financial products and banking related products and promotion provide effective control; target customers excavation provides different business needs of the customer situation analysis banking business, enhance the efficiency of the bank’s marketing, product sales to achieve the bank’s information technology department, school of.