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The Mobile Service Platform Of B Company Research And Implementation

Posted on:2016-03-27Degree:MasterType:Thesis
Country:ChinaCandidate:G Y LinFull Text:PDF
GTID:2309330503952935Subject:Industrial Engineering
Abstract/Summary:PDF Full Text Request
The service economy has already penetrated into every corner of our daily life and work as we can feel from the many practical cases, the economic evolution as the mode of a child’s birthday changes, or even the service mode of big company changes, we can see the service a soft and intangible things start becoming more valuable. Certification is a typical service industry, the service quality will reflect the overall strength of the certification service provider and determines the attractiveness for the company who is request certification services. It is inevitable development for certified companies in future that how to combine period features, innovative services, improve service experience to deal with fierce competition from peers and increasing customer service requirements.B certification company as a example, analysis and thinking about the internal and external environment of B company, the characterized of its own services, and some of the problems of B company combined with the rise of mobile Internet, design and construction the service platform based on mobile Internet, an innovative combination of mobile Internet technology and enterprise information technology, and redefines enterprise management services platform.The solution comprises two of platforms as internal and external design, one is service platform base on We-chat and the other is internal cooperation platform to achieve a multi-dimensional brand show, close interactive marketing and convenient business transactions, flat, decentralized management, thereby expanding the company’s brand awareness and influence to improve the communication efficiency of the operational efficiency of enterprises and employees, thus improving the company’s overall quality of service and experience, and enhance the competitiveness of enterprises, which is valuable. The services platform of B company which is base on mobile internet, which is used new designs and new service concept, it is a positive example for other similar companies.
Keywords/Search Tags:Internet, mobile, service platform, Funnel Model
PDF Full Text Request
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