Improvement Study On Purchasing Manangement Of After-sale Spare Parts Of Company V

Last ten years, with the fast development of construction equipement industry, the complete machine population of construction equipement is around saturated in China market and market competition is more and more drastically. The service of after sells becomes a critical factor to increase brand competition and customer loyalty, and spare parts availability is a key factor to impact the service of after sells. How to supply the correct spare parts to customer on time through high efficiency supply chain management becomes the situation of construction equipment company have to face to increase customer satisfaction and company competition.The article through using supply chain management, demand forecast and inventory management theory method etc, analyze spare parts supply chain structure and purchasing management current status of company V, issue the problems with low delivery precision of customer order, and anlyze the root casue through demand forecast, inventory management and supplier performance check. The forecast process not perfect, forecast method not accurate and limitation of human resource and data system cause demand forecast not accurate; long lead time and inventory information not open cause inventory management problem; the indicator of supplier performance is not clear cause supplier performance check not effective. Make corrective action plan for those three root cause, improve forecast process and build correct forecast method to improve forecast accuracy; through localization, consignment sales and VMI to improve inventory management; establish clear indicator for supplier performance check to improve supplier performance. And hope the conclusion and viewpoint of article can be as a reference for relevant company in construction equipement industry.