| As flourishing development of China’s foreign trade, the competition between International express companies is increasingly fierce, credit services become a necessary step of international express business, and also accounts receivable management and credit risk management are one of most important fact of sustained development of international express business. In our country, credit risk management is still at the starting stage. Enterprise credit and imperfect law make whole society lost credit, meanwhile, there is less credit Rating firm having a certain scale, standardized operation and widespread influence, the poor credit between enterprise and industry cannot be explored and recorded, finally reducing the whole society productivity efficiency. As industry leader, and to success in the future competition, DHL express establish individual department of finance-Finance Share Service Center to centralize financial resource, managing accounts receivable and credit risk, reducing operating costs of finance function, keeping health cash flow for the company.This paper presented detailed and objectively the accounts receivable and credit risk management of DHL credit control department. Start from management theory of accounts receivable and credit risk, afterward, introduce international express business and status of credit control management of DHL express, lastly, deeply discusses and analyses the problem of accounts receivable and credit risk management of this industry. This paper has 4 parts. The first part makes a question and meaning of this subject; the second part induces the theory of receivable management; the third part induces DHL’s current situation of credit control management; the fourth part concretely descripts process implementation of credit control management.This paper starts from principle of accounts receivable and credit risk management analysis, making DHL Management concept and Operation management practice into this paper with applying methods of data and process research. Give the same type of business thinking and practice preference. |