Research On Quality Collaborative Management Among Enterprises Of Center Satellite Industrial Clusters

Since the concept of industrial clusters is proposed, researchers、handlers of enterprises and governments has given close attention to it. Relevant experts have done many researches on the characteristics, developing process and its significance. Handlers and governments are organizing many industrial clusters instead of formed spontaneously. The research on it should be more intensive and thorough as specialization manufacturing and global procurement development.The product quality is not only the most important attention from customers, but also a enterprise’s basis. When time coming 21centery, quality management has been expanded to supply chain from limiting one company. Industrial cluster is a especial supply chain. Quality management in a industrial cluster is a kind of collaborative management. It’s more significance than in a common supply chain. It can improve the products’ quality and cuts the whole cost of the industrial cluster. It has good social and economic significance.This article mainly did four aspects research as follows to guide quality collaborative management in industrial clusters.Firstly, this article raises a four-dimensional quality chain model ground on many literatures and enterprise surveying. The model explains the forming process of quality in industrial clusters. In addition, quality collaborative management is based on it.Secondly, this article gives a feasible scheme to realize quality collaborative management from strategic level, tactical level and execution level.Thirdly, this article gives a diagnosis method, a set of evaluation indicators and a mathematical model to evaluate the standard of quality collaborative management.Lastly, taking a industrial cluster consisted of one automobile enterprise in Shenyang and its suppliers for example, this article evaluate the standard of quality collaborative management with the method in this article.