A Study On H Company Quality Management Information System

With the rapid development of modern information technology with computer technology, communication technology, network technology, Human society is stepping into the information age. From 20th century 60’s, the industrial age of manufacturing resources plan system (Manufacturing Resources Planning, MRP-II) service in higher levels of customer and productivity as well as lower cost and inventory conditions engaged in manufacturing, to the 90’s enterprise resource planning system (Enterprise Resource Planning, ERP) need to reform and restructure of organization internal work flow. By using the ERP management information system, the production process can be timely, high-quality completion of customer orders, to maximize the value of these resources, and adjust the resources decision, according to customer orders and production.However, when the enterprises gradually focus on ERP management information system, to enjoy the convenience of purchasing, sales, production, finance management that ERP brings, We often neglect the enterprise and the supplier (vendor) product quality communication, supplier and enterprise information exchange and enterprise’s internal information communication. A large number of internal enterprise, communication and exchanges between enterprises is still by the email and telephone communication, the efficiency is still low.This thesis introduces H company’s differences from the traditional enterprise which communication by telephone and e-mail. With the establish of information system, through the application of Web-based and embedded system, including real time supplier data monitoring system (Tango system), supplier quality management system (QMP), enterprise information management system (I-service), knowledge management system (E-KM), CRM (Customer Relationship Management) and the analysis of related quality information system to find out the advantages and disadvantages, to improve the enterprise and supplier quality management, the quality and efficiency of enterprise internal information communication, the enterprise and the customer relations. In addition to provide reference for domestic enterprises, to improve the efficiency.This thesis starts from the quality management of the company, explains the method of quality management in enterprises, and referring to the information system is one of the important factors to measure the modern enterprise competitiveness. Then introduce the application of quality management information system of H company. From the advantages of the H company’s quality management information system analysis, expounds the quality management information system gives the importance to improve the quality of company management efficiency. At the same time, From introduce the problem of quality management information system of H company, including the proposed to strengthen the application and integration ability, company information system and enhance the company information application and integration function, strengthen the operation and use of information system execution, strengthen information systems staff skills training, the efficiency that organization and managers to improve the quality of management information system and the application of information system of spread to other departments of the company.The main conclusions of this thesis are,The first, quality is the important factor of core competitiveness of modern enterprises. Company shall establish the quality policy and quality objectives and quality plan in accordance with the objectives, the implementation of quality control and quality assurance, and carry out quality activities. The company and members should implementation of quality management to the production and management.The second, the information system is an important tool for the organization to create value. Information systems in many processes can bring value to the organization, including to increase the company’s return on investment, improve the strategic position of the company or to increase a company stock market value. To make the information processing activities to support management decision, improve business process execution, thus increasing the value of enterprise.The third, the quality information management system is a great improvement in quality control. Quality management information system in the company, enhanced efficiency of the company’s supplier management, internal quality management, customer relationship management, greatly enhancing the competitiveness of the company.The fourth, the company should optimize the information system include quality management information system and expand to the hole company’s information system. In the period of the establishment of information system, the company should establish the document evaluation system and document quality management system. The company should strengthen the training of the employees, and strengthen the information system implementation and so on.