With the continuous development of the communications industry,all operatorsare facing the most urgent task to enhance their competitive advantage and enhancethe core competitiveness rapidly. In order to comply with such competitive pressure ina competitive environment and always maintain the initiative, the operators of ourcountry are hoping to provide all users with the best quality, comprehensive,leading-edge services. This situation gives the unprecedented challenges to thebusiness support systems of communications industry.The current business support system is difficult to fit the full-service conceptcovering. In the process of comprehensive business transformation, communicationoperators invested a lot of money and time for being able to build the new supportsystems which one is suitable and customer-centric and high cost-benefits. To makesure the success of business support system construction, it needs to apply a highdegree theory and methods of risk management because of the complexity.The article emphasize the whole process of communication enterprise’s businesssupport systems based on the status quo and demand management. Combined withdevelopers and operators of multi-angles, the author makes an detailed analysis anddescription about the risk distinguishing which would be in the demand on-line ofcommunication enterprise’s business support systems, risk analyzing and evaluating,risk counter-measures and finally create a model item which by the method ofstrengthening technical and communication for risk controlling during theconstruction of business supporting system by operatorsThe author’s aim is to make further refinements on risk management of businesssupporting system of demand for online, completing the system of risk management,improving the lever of risk management in the entire industry, enhancing the corecompetitiveness of enterprises, increasing the ability of company innovatingtransforming. The author hopes that the article’s research can be helpful to provide areference for the enterprise’s risk management. |