Research Of Tour-guide’s Professional Skills For Tourist Experience

In the era of experience tourism, tourists more pursuit is some kind ofpersonalized, unique tourism experience. Guide’s personnel as the most important partof tourism practitioners more need to constantly improve the tour guide professionalability to satisfy the needs of tourists travel experience. In recent years, the tour guidepersonnel appeared low qualification, younger, guide skill level gradually decreasingtrend, by sharp contrast, which is under the background of tourists and tourismexperience to guide personnel high service level requirements, among the reason, ithas connection with the tour guide professional ability training. The improvement ofGuide’s personnel professional ability, not only need the tour guide personnelthemselves, but also need by tourists, tourism colleges, tourism enterprises andtourism management of the joint efforts of relevant departments.This paper research methods is mainly adopts literature analysis, survey methodand interview method, etc. First of all, using the literature analysis method to combrelated literature of the professional ability, the tour guide professional ability atdomestic and abroad; Secondly, using the method of questionnaire, in view of thecurrent problem of the tour guide professional ability training in our country to carryout the investigation Interview again, management of travel agencies and tourists toobtain first-hand information; Finally, according to the statistics of the survey andanalysis of the problems existing in the guide’s personnel ability training in ourcountry, and puts forward some countermeasures for our country tour guideprofessional about ability training research content details is as follows.The first part is the introduction. Mainly introduces the tourism experience tourguide professional ability training under the background of the research background,research purpose, research value, research contents, and study of relevant literature were reviewed. Finally is the research methods of this paper.The second part is theoretical basis. Mainly introduced the professional ability,the tour guide professional, tourism experience related theory, the research of thisarticle is under the guidance of the theory.The third part is the tour guide professional ability training status quo andexisting problems. First of all, the guide’s personnel managers, tourists, tourism threesamples were analyzed to choose; Second lists the situation about data collected, inorder to reflect the true sample results; Finally it is concluded that the tour guidepersonnel managers, tourists, tourism research results and existing problems.The fourth part is the tour guide professional ability training under thebackground of tourism experience. Put forward study countermeasures which aimingat the problems existing in the tour guide professional ability training. Mainly stand inthe perspective of improving the quality of tourist experience, guide’s personnel ownAngle, Angle of the tourism colleges and tourism enterprises, government agencies,and give the tour guide professional ability training countermeasures.The fifth part is epilogue, Summarizes the conclusions of this study, points outthe shortages existing in the research and the further research prospect in the future.