Design And Implementation Of A System Of Remote Virtual Teller

With the establishment and development of the bank, the bank becomes where each of us must go to. The rapid development in the financial industry today, banks need to undertake more types of business, as well as a more type and numbers of people to provide services. The arrival of communications, the bank can develop a new business area. Demand for banking services is not limited to counter for more of a hope that through the telephone network or a way to make their own homes will be able to meet their information exchange. Therefore, banks not only need to improve their quality of service, but also need to provide a full range of diversified services.With the rapid development of electronic banking, and constantly improvement of the financial equipment, bank-assisted remote service has a new development, it has become a viable concept of service. To help customer better use of electronic channels function, building one kind of customer self-service and remote assistance to replace traditional outlets new service model is imperative.We designed and implemented an intelligent video remote banking customer service system. First we compare and analysis the existing video remote banking customer service system, it lays a foundation for the architecture design. Secondly, we briefly discuss preliminary demand of intelligent video remote banking customer service system. Finally, we design and implementation of intelligent video remote banking customer service system, its architecture and function are discussed in detail,and it is explained that important snippets in the realization.Because intelligent video remote banking customer service projects and the related business functions of the system is complex. We currently just achieve the debit cards and personal online banking contract.The main innovations and contributions are as follows:1. We research to existing remote banks. We can initially understand the status ofthe development of remote banking, the users characteristics and habits, as well as the problem of promotion of the project.2. We design two common business processes of debit cards and online banking bank counter signed, and analysis the detailed requirements.3. We design and implement a remote banking system, through integration with other software and hardware,we complete the development of this system.