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Nantana Town Government Rural Public Service Supply Performance Evaluation

Posted on:2016-12-29Degree:MasterType:Thesis
Country:ChinaCandidate:X L LaiFull Text:PDF
GTID:2296330461452100Subject:Administrative Management
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Chinese society is in a critical period of deepening reform and development,Government management methods must be consistent with the economic and social development. The reality of social management models and concepts of government put forward new requirements, Asked the Government to further strengthen the management of public services and social functions, improve management capabilities.You can say "service-oriented government" has become a recent government functions and recycling targets. In the service-oriented government building and implementing of administrative process services,How to improve government efficiency and how to improve the work efficiency have become an important subject of public administration 。 Performance evaluation, as an incentive to reach a useful wrist government run efficiently,Attention at all levels of government agencies,National leaders have offered to pay close attention to explore and construct a scientific evaluation system of government performance。So this research topic,Has a certain theoretical and practical significance。In this paper, systematic research, literature and empirical research methods,with two levels of theory and practice, on the Study of Performance Evaluation for South Town Government Rural Public Service Supply, and using corporate strategic management tool to balance Scorecard performance evaluation studies.The first part of the theoretical basis of the government’s public service performance evaluation combing departure, describes the background and significance of the government’s public service performance evaluation studies, research status and so on.The second part is the performance evaluation of public services in rural areas and the theoretical concepts of a comprehensive exposition; Then, on the basis of theoretical research, build a rural public service performance evaluation system, including the assessment principles to assess the subject and object, evaluation index system, etc.Nantang Town Government established the supply of rural public service performance evaluation model, Nantang Town Government for the supply of public services to make the performance evaluation and analysis layer by layer.The third part is the rural public service supply Balanced Scorecard Performance Evaluation feasibility analysis, describes the Balanced Scorecard implementation path,and the formation of a strategic map, also predicted the possible obstacles and proposesolutions.The fourth part is the supply of public services in rural Nantang Balanced Scorecard study design, and designing the questionnaire survey indicators, empirical analysis which using the Balanced Scorecard, SPSS software for survey descriptive analysis, factor analysis, analysis of variance.Nantang Town government study of rural public service delivery performance evaluation results of the analysis on the basis of Part V. Combined with China’s current social development Zhenyujingji, this paper presents a comprehensive rural Southern town government performance evaluation of public service delivery system and other related ancillary path and strategy selection, as well as The town government’s public service performance improvement. And pointed out that the main innovation of this study and shortcomings, and make prospects for the future, thus opening the path Practice Government Performance evaluation and management, expanding the theoretical research perspective.The innovation of this paper is to study the usage of the Balanced Scorecard, the balanced scorecard used less rural township government performance evaluation of public service which delivery in our usage, or a pending field of research, Balanced Scorecard applied to more strategic management for the enterprise. The empirical analysis in this paper also has scientific and reliability, first by field surveys and the use of professional statistical software SPSS for analysis.
Keywords/Search Tags:Supply of public services in rural areas, BSC, evaluation, performance
PDF Full Text Request
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