Research On Passenger Satisfaction Of Public Transportation In Urumqi City

With the development of economy and culture, the improvement of people’s living standard, their travel demand was occurrence great a changes.one side, people’s travel demand more and more, on the other hand, people travel method choice was also more and more tend to personal transportation, the more high quantity of car ownership, lead to the serious lack of resources in the city road, the occurrence of traffic accidents and the pollution of environment. The more crowded in city traffic, the environment of city more and more worse, city traffic problem was becoming whole social concern.The priority development of public transport is to deal with traffic crowed in city and fundamental way to improve the city traffic environment.City traffic is becoming becoming more and more crowded, the whole city environment worsening, City trafficproblem has aroused widespread concern in the community. Public transportation is a kind of social group size, it has a per capita Road is small, theadvantages of large capacity, private transport and vice versa. Urban public transport is has an important influence on the city’s economicdevelopment andpeople’s daily life and the important infrastructure closely related to people’s production and life. Urumqi city public transport there are buses and taxis, Public transportation is one of the main mode of transport for people to travel to the city. Urban public transport dominant position in the resident trip mode of urban development pattern, in order to promote the benign interaction between the urban traffic and urbandevelopment, ease urban traffic congestion.In this paper the status quo at home and abroad of conventional public transit system based on the summary of the city of Urumqi public transport passenger satisfaction survey dataanalysis and questionnaire analysis. The main research contents:(1) Through the field investigation and data analysis to find out the actual problems of Urumqi city bus system, some of the indicators refer to "Urumqi city urban transit city create deonstration program of work", the present situation of Urumqi city and the Delphi methd to determine the index weight.(2) Combined with the characteristics of the established index system, constructed based on the fuzzy comprehensive evaluation method of the conventional bus passenger satisfactionevaluation. Through the evaluation model, could be obtained the different evaluation results for satisfaction. Thus, to provide the reference for making the Urumqi city traffic management scheme and implementation.(3) Put forward the improvement of Urumqi city bus passenger satisfaction, countermeasures and suggestions, The reference play important role development of public transport in Urumqi.