| With the rapid development of the society informatization process and the ever-growing social requirement for the quality of prints, the market competition of printing enterprise is becoming more and more intense. The Printing House of Lanzhou Petrochemical College, establishing quality management system based on ISO9000standards, improving product quality by strengthening quality management continuously, has become a leader in the printing enterprises in the fierce market competition. Although the House provides the products for customers conforming to the requirements of the printing, there still exists many problems in the process of quality system operation. And the system is needed to be improved further.By reviewing the relevant quality management document of the House, visiting and investigating the production site and communicating with factory leadership and the quality management personnel, the paper obtains operation data of the quality management system of the House, and finds out the main problems in seven aspects in the operation of the quality management system ranging from the requirements of documents of the quality management system and management responsibility, resource management, product realization and measurement, analysis and improvement process. It also analyzes the causes of the quality management problems, points out the main causes of the five aspects, then provides a basis for quality management system improvement of the House.In connection of the existing problems and causes, by fully applying theory of quality management, just as ISO9000standards theory, theory of PDCA cycle, total quality management theory, the paper puts forward specific measures of six aspects on improvement of printing quality management system, namely, revising quality management system documents, strengthening the training and education to personnel, and implementing the fine management of the quality management system, improving the mechanism of continuous improvement, and creating a total quality management culture. As a result, it provides a practical and theoretical guidance to the quality management, aiming to further improve the effectiveness and efficiency of the quality management system operation of the House, improve product quality, enhance enterprise competitiveness and realize the sustainable development of this House. |