| Banking is an important part of the financial industry, the financial marketization reform has many effects of uncertainty on the bank’s development. Nowadays,more and more new banks and other financial institutions appeared, this will impact the development of the banks.Traditional commercial banking business philosophy, management style and scope of services have undergone tremendous changes, the competition among commercial banks have become more complex and dynamic.Faced with such fierce competition in the market situation and the banking situation, how to effectively enhance the Chinese commercial banking sector’s market competitiveness is becoming a real problem to face.Enhance the efficiency is the key to improve the competitiveness of banks, and the improvement of efficiency is based on accurate measure of efficiency, and on this basis, stripping out the factors that affect the efficiency and then "apply medicine according to indications".Thus, we must accelerate the research of the efficiency of our financial institutions. And we must improve internal energy, core competitiveness and maintain a healthy development. So we can achieve the stability development of economic and social.Currently, scholars are mostly from the bank’s own perspective to study the efficiency of the bank.However, society is a whole exist, the blind pursuit of the improve of efficiency from a single point will cause the efficiency reduced of other interest groups or even cause the overall efficiency of social reduced. So the efficiency improved from one point is not a real improve, we should form a multi-perspective of shareholders, managers, employees, customers to analysis overall efficiency.In this paper, the author regard16listed commercial banks as the research object, from the perspective of multiple stakeholders to study the bank’s overall efficiency.From multiple stakeholder perspective on bank efficiency, can contribute to the overall efficiency of social improvement. At the same time, from the point of view of a number of interest groups to consider the comprehensive efficiency, is also good for the banks themselves, it will help to improve the long-term interests of the banks, and the banks can develop better.The first chapter introduces the research background, significance. Summarize some scholars’points. And then list the innovation and shortcomings of this paper.The second chapter will elaborate Pareto efficiency, Nash equilibrium theorem and the efficiency of the specific definition. And then efficiency calculation method will be described.The third chapter is empirical analysis. This paper selects16listed commercial banks as the research object, use the BCC DEA model. By analyzing the summary view of foreign scholars, we establish index system of five indicators which are very important to the bank.They are capital adequacy ratio, debt to equity ratio, return on average equity, cost income ratio and dividend per share.For each of the interest groups, the text all use the set of these indicators, this is more conducive to react at what level will help maintain overall efficiency. First, the use of data envelopment analysis were carried out from a single point of bank efficiency measure, thencalculate the bank’s overall efficiency(text assigned various interest groups occupy the same proportion).The fourth chapter is the analysis of results. According to estimates of the results of the previous chapter, first compare the efficiency of tstate-owned banks, joint-stock banks and local banks. After a brief situation analysis,Efficiency of joint-stock banks and local banks is higher than state-owned banks. And then identify the advantages and disadvantages of each bank.The fifth chapter will analysis the influencing factors, this paper is to measure a reasonable allocation of these five indicators(capital adequacy ratio, debt to equity ratio, return on average equity, cost income ratio and dividend per share) to have highest overall efficiency. In this chapter,create panel data regression analysis bank efficiency factors. Factors to consider changes in per unit impact on efficiency. It can clearly show how the changes will contribute to the overall efficiency. Overall efficiency of the bank and the selected five indicators to establish a regression equation. Namely efficiency as the dependent variable, each index as the independent variable regression equation. Then the regression equation analysis to identify indicators which will really bring about improved efficiency.The results showed that the comprehensive efficiency is proportional to equity capital adequacy ratio and average shareholder returns. And it is inversely proportional to. the rate of non-performing assets,, cost income ratio, dividend per share.Chapter Six is the policy recommendations of improve the comprehensive efficiency of banks. Through the analysis of the first five chapters, give advice from Improve customer and employee interests, deepen the reform, speed up the financial innovation, strengthen risk control, improve the quality of assets in order to provide a good decision-making of the bank.Innovations and shortcomings of this paper are as follows:The Research of this paper is based on a lot of existing achievements in academia, previous ideas, views and methods have a great influence and inspiration on this article, but this article has some innovations or a breakthroughs in the following aspects. Firstly, This article embarks from the many interest subjects, the study efficiency of listed commercial banks in China. To research the bank efficiency from the perspective of multiple stakeholders can reflects the comprehensive efficiency of the bank better, and can help to improve the efficiency of the society as a whole. At the same time, to research the bank efficiency from the perspective of banks themselves is helpful to their long-run developments. Secondly, this article structures panel data model to analyze the the selected indicators’ degree of influence on efficiency. Finally, this article analyzes how the selected indicators change will help improve the overall efficiency through the inter-bank transverse and longitudinal comparison.However, due to the limitation of the data collected by the author and the author’s own knowledge, some analysis of results is not comprehensive enough, it still need to be improved. Mainly displays in:index selection is mainly refer to the research of foreign scholars. In addition, due to the limited data published by commercial banks, when empirical analysis, the index considered is not enough and the scope is not comprehensive. Empirical analysis like that is not complete, but it does not affect the result of the analysis. |
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