Design For The Performance Appraisal Of Functional Department Of The A Hospital Of Chengdu

Along with the progress of the society, the development of science and technologyand new management model, and also with the in-depth step by step of our countrymarket economy reform and the medical health system reform, some significantchanges have taken place in both internal and external environment for all works of thehealth system, such as contradiction is increasingly highlighted for some aspects ofinstitution, structure and system. The incentive problem for the hospital is becomingmore and more important. To cope with the series of operational problems in thehospital reform, the management of human resources and development have beengradually increase to the decision-making level of hospital management. Whether if ahospital can further to optimize the operation mechanism of the human resourcesmanagement incentive system, with the core for the technology innovators and goodmanagers, which is the key points for both determine the survival and also to improvethe business performance, which is also the internal requirement for the inherentrequirement of the survival and development of hospital.The A hospital of Chengdu has experienced the change of nature from businessunit to enterprise unit in recent years. The existing performance appraisal schemecannot satisfy the needs of hospital survival with the present hospital wage systemreform. Under the re-design and performance for the appraisal scheme of personnelperformance for business department, as a part of the hospital overall performanceappraisal, department inspection failed to match, not only for hospital staffs workenthusiasm has serious contusion, but also influenced the core competition under themarketing environment for the hospital.Reason in view of the above problem, this paper aims to delve into performancemanagement theory, combining with the working characteristics of the hospitaldepartment functions, design a set of practical and effective functional departmentperformance appraisal scheme, better solve the incentive problem, from thecorresponding supporting system and the level of the construction of the organization toimprove the work efficiency and improve its service quality, to make it in harmony with the business department staff performance appraisal, which conforms to the hospital’soverall strategic objectives of planning.Based on the subjective and objective performance and reasonable determinationof performance for the frontier theory, combined with the actual situation of The Ahospital of Chengdu, guided by strategy, decompose step by step for the hospitalstrategic, this paper adopt BSC (balanced scorecard) method to establish a reasonableappraisal index system, which enables to determine the weights of each index. Tomanage the performance from planning, communication, evaluation and feedback offour links, and also establish the corresponding supporting guarantee implementation ofthe system, enabling to enact the performance plan. This solution is not only have theincentive effect for the functional department of the hospital, but also have a realisticsignificance for the performance appraisal construction of such similar medicalinstitutions.