| Performance Assessment is the most important constitution of Human Researches Management Information System. The new trend in Performance Management is the establishment of Performance Assessment, which is related to the vital connection in the whole management system. It is a brand-new and significant subject for domestic commercial banks to work out a rational Performance Assessment System, realizing the national conditions, satisfying the requirements of account managers in commercial banks and complying with the development of economic globalization. On the basis of the current conditions in China’s commercial banks; competitiveness of commercial banks. Therefore, depending on the combination of the theories and approaches in Performance Assessment, this thesis will make a full research on the design of performance Assessment System from the perspective of practices in China’s commercial banks.In this text, theories and commercial banks’practices of the customer relationship manager(CRM) system and performance evaluation are introduced; the performance evaluation of the commercial banks are analyzed. Based on the analysis of the N Bank Taizhou Branch’s performance evaluation of the CRMs, a new plan is built up. Through all these work, it is found that fair competition, team work, performance evaluation with professional plan and a win-win situation can make the most of the CRM system and ensure the development of the commercial banks. |