Research On Salary Satisfaction In Express Delivery Industry In Nanjing

China’s express delivery industry has formed a large-scale industry after30years of development. In2011, the express delivery companies of national scale have accumulated3.67billion express packages, an increase of57.0%on year. The income of the express business has accumulated75.8billion RMB, an increase of31.9%on year. The express delivery industry as a whole has developed rapidly, and the business volume and the revenue totaled higher than those of the same period last year. As the domestic economy recovered and purchasing power of consumers increased, especially the domestic e-commerce developed rapidly in recent years, the express delivery industry is developing rapidly.Delivery staff are the soul, creators of services in express delivery industry, the culture carriers and fame disseminators of express delivery enterprises. After investigation, the author understands that most of the delivery staff are laid-off workers and rural migrant workers in cities with low educational background in the express delivery industry in Nanjing. At the same time, many graduates in universities in Nanjing cannot find jobs. On the one hand, the express delivery industry faces the problem of low educational background of staff which influences the competitiveness of enterprises and prevents the enterprises from developing healthily. On the other hand, professionals with high quality in Nanjing face the problem of increased employment pressure.On the basis of related theories on wage and wage satisfaction, through interviews and questionnaire survey to express delivery staff in Nanjing, the author believes that the employees in express delivery industry in Nanjing are not satisfied with wage income, wage improvement, welfare benefits, structure of wage and system of wage, and their acceptance to the companies are not very high. After further analysis, the author believes that above problems are caused by the following aspects:the fist aspect is that it is difficult to form an enterprise culture due to the low educational background of express delivery employees; the second aspect is that the income of express delivery enterprises on the whole are not high, and the income gap is large; the third aspect is that the system development of welfare benefits of express delivery enterprises is falling behind, and it is lack of long-term planning; the fourth aspect is that the structure and system of wage in express delivery enterprises are very unreasonable. For the above reasons, the author proposes several suggestions about improving the wage satisfaction of express delivery industry in Nanjing. Make strategic personnel training plans, and make efforts to build a good enterprise culture, and introduce Full Compensation Theory, and build a scientific and rational wage management system, and establish a scientific and reasonable business development model.