A Case Study Of Cultural Identity Oriented International Student Management

The "Study in China" plan issued by Ministry of Education in March2012clearly stated one of its aims is to produce a large number of internationalcollege graduates who are not only familiar with China but also friendly toChina. This aim brings new task for international student management.This thesis took international students of H University in Shanghai asresearch object, and investigated degrees of cultural identity, managementsatisfaction and expectations of298international students studying in HUniversity via questionnaire survey. The survey finds that: first, the culturalidentity total average score of International Student in H University is high.Among the four aspects of cultural identity, the overall impression on China isthe highest, the acceptance and understanding of Chinese people’s innate ideaand behavior is the lowest. Second, management satisfaction of internationalstudents in H University is lower than the management expectations, whichstrongly indicates the big space for management improvement. According to the management satisfaction surveys, both the item of management evaluation andthe item of teaching evaluation are high, and the item of institutional evaluationis low. Third, the international students’ cultural identity significantly related tomanagement satisfaction. Management satisfaction is an obvious way to affectinternational students’ cultural identity, which means cultural identity orientedinternational student management is feasible. Based on analysis above, targetingto the improvement of cultural identity of international student, this thesis startsfrom the research of management satisfaction and the actual situation ofinternational student management in H University, applies findings from surveydata and its analysis, teases out problems in management philosophy,management system, teaching and accommodation management of H University,and puts forward5pieces of suggestions and countermeasures at last with theinstruction of culture management theory.