| With the development of city traffic, Accompanied the number of buses, cars,trucks and other vehicles grow with each passing day, unharmonious factors areincreasing. Especially in the last few years, mass disturbances in the field of city traffichappens frequently, it leading to the citizen and the city government have becomeincreasingly prominent, mass disturbances in the field of city traffic has become animpact factor of city safety, which can not be ignored. It has become an importantsubject in the city government and citizen to analyze cause of formation anddevelopment,countermeasure and prevention of mass disturbances in the field of citytraffic.From the existing studies, many foreign scholars have conducted in-depth researchon connotation, reasons and countermeasures of mass disturbances; Domestic scholarsalso carried out a number of countermeasures of mass disturbances in the field of citytraffic. From the group psychology and game theory; some scholars point out that thecauses of mass disturbances, and put forward countermeasures. However, massdisturbances in the field of city traffic have not involved.In view of this, the thesis mainly based on collective behavior, group psychology,emotional contagion. It defines mass disturbances in the field of city traffic as:"due tothe transport industry factors,such as policy changes, traffic accidents,and so on,causing a certain number of people in the absence of legal procedure and evidence havecommon behavior direction, by which influences on the social order." It has fourcharacteristic features, including invasive, complexity, devastating, interactive and plan.According to forms of mass disturbances in the field of city traffic, massdisturbances in the field of city traffic can be divided into interests of mass disturbancesin the field of city traffic and social anger-discharging mass disturbances in the field ofcity traffic. It analyze group generation mechanism and diffusion mechanism of massdisturbances in the field of city traffic, to reveal the reasons of two kinds of massdisturbances happened in the field of city traffic. City governments are obviouslyinsufficient in the awareness and ability and other aspects of responding to the massdisturbances of city traffic. Therefore,this paper put forward the management tactics formass disturbances in the field of city traffic, including grooming of emotion, themaximum in payment, optimization of strategy and the flow of information. Research on mass disturbances in the field of city traffic, it not only contributes tothe prevention and mitigation of conflicts between different groups, but also improvesthe ability of city government to deal with mass disturbances of city traffic. |