Study On Application Of Medical Service Based On The Concept Of Product Design

Service is in order to meet the needs of users,and the user’s contact process，theservice provider’s activities and results. To complete a medical products of service work,it is usually the two sides will produce a change of state, Service providers need to meetthe recipient of the service under the premise of basic needs, to meet the user’sindividual needs.Qinghua University Professor Wang Guosheng,he attended "to service design"forum for the exchange activities mentioned:To understand the service design first tounderstand the service design is dependent on the survival of an industry,we must toknow state of service industry.The change of industrial structure determines thetransformation of society,from the agricultural age to the industrial age period haspassed,we are facing from the industrial age to the era of service industry,from theacademic point of view, the manufacturing age into the information age’s time hascome,we need to get past the manufacturing era of knowledge to the service industryage.Italy Milan Polytechnic Professor Ezio Manzini,in the process of research designinnovation of organization, realize now the design, manufacturing industry is in a stateof crisis. We need to change from the economic model,we need to find a suitableeconomic new pattern. Concepts must be innovative in design, the tools needed todesign development in the future,and the tools needed to research interests involved,methods require innovative.Modern service industry is divided into communication information services,production and marketing services, consumer services, the public service four majorservices, this research in communication information service, production and marketingservices under the premise of using user participatory research methods, completebranch in public services: Family medical product design applications.User resources toachieve the greatest value, discovering and improving the quality of existing services, tocreate a new value, new service provided to the user experience. In the advancedtechnical support, reasonable use of the technology in medical product design, in thecertain scope to solve because the user’s individual members of education, mode ofoperation,, have different requirements for medical product function：The use ofmedical products such as data entry, basic data query, doctors and the user’s network communication needs. In order to satisfy more users personalized needs and experiencerequirements.Health care products as a category of the medical product, including all kinds ofhousehold health detector, physical therapy care instruments and related equipment.Health care products, this paper analyses the wider development space and vision, focusmore on family health care products. This article aims in the process of medicalproducts and services design research,with users of participatory research methods,authenticates the user demand, the individuality demand, user experience informationsuch as the reasonable use in the design of the medical products, enhance the user-production-sales chain close relationship. Medical products and services designed toemphasize research and interface design of medical products and services to the user’sinteractive experience elements, technology applications, media design meta-analysis,ultimately confirms the theoretical point of service design: user have some involvementin the entire service link; the service provider a reasonable grasp the user of this richand personal resources; integrating according to the customer’s classification, and therealization of the function of service support; observed that the potential demand ofusers and use the experience and regular, used in the prototype design; deepen therelationship between users and service providers, to prevent design detachment userneeds; new technology, new technology application and arrange, is the inevitable trendof the Internet information age development.