Interactive Justice, Emotional Commitment And Performance Of The Surrounding Relation Research

Interactional justice is employ to reflect the cognition of treating quality during the communication process, which includes informational justice and interactional justice that separately demonstrates communicational information transmission and attitudes transference. Interactional justice is an important indicator to measure the effectiveness of communication. Because effectiveness of internal communication mainly showcase its functions in conspicuous prediction towards the organization operational efficiency, competitiveness, or that employee satisfaction, job performance interactional justice attracts the attention of many scholars and organizational managers.Interactional justice forms in social interaction process. Traditional culture of the rule of man, the Chinese community with particular emphasis on the relationship between the face and the human, the special scenario makes interactional justice within the organization will play a more important role. In view of the actual situation in China, research on interactional justice effect is even more important and urgent.On the basis of the literature review, the research constructed the model Including interactional justice, emotional commitment and contextual performance. This study based on the constructed model put forward assumptions.This article draw on existing mature scale questionnaire, a total of204valid questionnaires withdrawed, and analyze data by spss16.0to validate assumptions.By scientific statistical analyzing, the study concluded that:(1) Interactional fairness has a positive influence on contextual performance and emotional commitment. Interpersonal justice and information justice has a significant positive effect on employee affective commitment, and information justice also has a significant positive effect on organizational affective commitment. From the analysis of the results, interpersonal justice and information justice has a significant positive impact on contextual performance of relationship facilitation and work dedication.(2) Emotional commitment in some way functions as intermediary mechanism during the process of Interactional fairness influence on contextual performance. The study proceeds from interactional justice and social exchange theory, and combined with intermediary role that emotional commitment plays between interactive fairness and contextual performance, and ultimately gives an explicit explanation to their comprehensive functional path. The Effect of information justice on relationship facilitation and work dedication, organizational affective commitment and employee affective commitment play an intermediary role. At the same time, we can see from the results, the Effect of Interpersonal justice on relationship facilitation and work dedication, employee affective commitment plays an intermediary role.Enterprise management practice to make the following recommendations for reference:business managers should be fair and treat their employees, improving staff interaction sense of fairness; strengthen the employees’ sense of ownership, promote organizational performance upgrade; changing management style, improve employee emotional commitment; increase the organization’s support to staff to promote the generation of organizational citizenship behavior.