Research On Method Of Express Logistics Enterprises Performance Evaluation

With the rapid development of electronic commerce, express thrives even more, the roleof the express delivery logistics has become increasingly prominent, express deliverylogistics enterprises operation, management, service conditions has been widespread concernfrom various sectors of the community. With the people for the awareness of the expresslogistics gradually growing, express logistics is going to a new economic hot spot, expresslogistics enterprises are also springing up. How to make express logistics industry develophealthy and orderly, that became the urgent problem to solve. Express logistics enterprisesperformance evaluation and performance management scientifically and reasonably is theeffective way to ensure the healthy development. So express logistics enterprises performanceevaluation has very important practical significance.Evaluating express logistics enterprisesperformance objectively, justicly and comprehensivly, that is conducive to government’smanagement and support timely, effectively, to investors investing correctly, to managersevaluating performance, to establish encourage and restraining mechanism for enterprises, tounderstand express logistics development timely and accurately, to promote the expresslogistics industry development faster and better.The article introduces content, character, function and procedure of express logisticsenterprises performance evaluation. And it establishes indexes system of performanceevaluation according to the principles and characteristics of the express logistics enterprises.This article studies several common appraise methods for express logistics enterprisesperformance and analyzes them comparatively. And it uses BSC (BalancedScorecard),Multilevel Fuzzy Comprehensive Evaluation Assessment, Analytic HierarchyProcess,and Entropy Method in SF logistics enterprise A department, and illustrates somecharacteristics or differences among them..On the basis this article offers the suggestion of choosing and using performance appraisalmethods correctly, and put forward reference for investigators to select methods correctlywhen trying best to improve enterprise’s performance evaluation quality.