Research On Customized Information Service Model Of SMEs In The Internet Environment

Timely and accurate business information is the basis of business decision-makingand management, and enterprise information access and processing capabilities determineits market responsiveness and efficiency of management to a certain extent. But with therapid development of Internet, network information resources is showing a complexstructure, the good and bad are intermingled, obscure and so on, so gaining access tovaluable information needed come many difficulties, and customized service model willbe born at the right time.Enterprise information requirements analysis and network information resources arethe two main lines, in order to solve the correspondence between these two main lines ofresearch, and the characteristics of the customized information service model, the researchstatus and application, the model, and support technology are explored in multipleperspectives.First, this thesis discusses the basic theory of the business of customized informationservices and support technology briefly, and on this basis, customized information servicessupport model are come up with.Secondly, small and medium-sized enterprises (SMEs)are taken as the researchsubject, the information needs of the present situation and characteristics are analyzed andclassified by actual survey the demand for enterprise information. In addition, thecharacteristics of Internet information resources are discussed, and in its classification,the fuzzy clustering method is cited.Then, for the design of the model, analyze its basic principle, based on domainontology and the use of information retrieval methods solve the correspondence betweenthe demand for enterprise information and network information resources.Finally, the deficiencies and the problems of customized information services in the enterprise applications are discussed and put forward some countermeasures.The thesis is based on theories of customized information services, the SMEs inChina for the object of study, to solve the information needs of the enterprise as thestarting point of network information resources, under the guidance of informationservices support the basic framework of the model, to study the cluster analysis based ondomain ontology information retrieval problems. This thesis’s will is obtained forproviding corporate services that the enterprise information accuracy is not high, andcheck the full is low, and the study of theoretical results also help information services forthe enterprise to provide some ideas and theoretical basis.