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The Reaserch And Design About Process Mining Assessment Used In Business Intelligence

Posted on:2014-02-21Degree:MasterType:Thesis
Country:ChinaCandidate:Z Y WangFull Text:PDF
GTID:2248330398960854Subject:E-commerce and information technology
Abstract/Summary:PDF Full Text Request
The optimization and reengineering of the business processes is one of the key problems which promotes enterprise’s competitiveness. Business Intelligence (BI) that deals with all kinds of data in enterprise’s operation course and excavates the knowledge pattern on the basis of here, and then obtained intellectual technology of commercial affair of decision support has risen and become the important sign of enterprise’s modernized information management styles progressively. The Business Process Management (BPM) which is managed and run through in commercial links such as materials procurement, producing, providing and delivering, selling and enterprise’s office automation,etc, customized goal and cooperative partner to produce the requirement which hit the agility, pressure of the variable cost to cooperation in the face of the individualized, pluralistic customer, and meet the enterprise process change under the particular environment, demand recombinated, optimized, the BPM as a variable and flexible deployment of enterprise BI strategy plays the most important role.In order to do process mining better in the Business Intelligence environment, the proper process mining model and the right evaluation method to assess the mining results become the key issues. This paper is based on both theoretical and technological achievements in process mining area, putting forward a process mining model under event log mode, providing the analysis process of selecting evaluation indicators by AHP, and gives out a set of formulas for assessing process instance combined with the vector model. For illustration, a case recorded by an insurance company handling claims lodged over the phone is utilized to show the feasibility of the given model and the formulas in solving assessment problems. Empirical results is presented as numerical data by formula assessing effectively to the new process records under specific target, it can be displayed directly for its consequence.In this paper, the process evaluation will assess the process that separated from the mining process, making the results of the assessment more objective, richer forms of assessment methods. And at last through building a prototype system PASE get a good assessment practice results by realizing corresponding function. Process screening and classification, including excavation work for the follow-up by the threshold value setting can evaluate the process improvement and provide basis for decision making in further process mining work.
Keywords/Search Tags:process mining assessment, process mining, vector model, WPPDD
PDF Full Text Request
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