The Problems And Improvement Of China’s Consumer Protection Organization

Nowadays, consumption is an indispensable part of our life, and is also a veryimportant link in the process of economic operation. A healthy consumptiveenvironment and system can not only gives consumer pleasure consumptiveexperience, but also is a prerequisite for the sound development of the marketeconomy. Consumption as the last part of the market economy, should be improvedfrom many aspects. Such as the manufacturing process, the improvement of theconsumption environment and practical system of publishment. The mission thatprotect comsumers is to be borne by the government and consumer rightsorganization, at the same time a good system is also needed. In our country theconsumer protection activity is leaded by our government, obviously onlygovernment is not enough. So depending on the real circumstance of our country, thisessay tried to dig out the potential of our consumer protection organizations to protectconsumers’ right.The first part of this paper gives a brief account of the basic theory of consumerprotection organizations, including concept,classification and characteristics of theconsumer rights protection organization. Consumer protection organization is a socialcommunity that consumer self-organized to protect their own interests, it isindependent on the government. After clarifying the concept, the article furtherdiscusses the reason why the consumer protection organization exists. First, theorganization is the result of freedom of association. Second, the power of consumerprotection organization is given by public power of civil society. Third, the doublefailure of government and market force the consumer protection organization comeinto being. Thus complete the discuss of what is consumer protection organizationand why it exists.The second part is to analysis the problems that the consumer protection organizationexist. Firstly, the fundamental reason why our consumer protection organization isdifficult to operate is the lack of independence. Secondly,from the angle ofinstitutional environment of consumer protection organization, the lack of the relief system is also a problem that need to solve.Thirdly,The dependence of governmentorganization also lead the consumer protection organization to dilemma.The third part puts forward the countermeasures directly. First introduced thedevelopment of Consumer Protection Organization in Germany, Japan, and theUnited States, and then carries out the analysis on their advantages. Then, as to theindependence of the Consumer Protection Organization in China, I put forward twoproposals, clear the relationship between the government and the organization andcultivate the organization’s independence. Thirdly, puts forward suggestions onlegislation. Include improving the legal system about the association, clearing therights, duties and responsibilities of the consumer protection organization, solving theproblem of plaintiff qualification, improving the procedural issues of mediationsettlement system, and promoting the internal contribution of the organization.